Terms&Condtions
1. Service Agreement:
By engaging The Reliable Maid for residential cleaning services, the client agrees to abide by the terms and conditions outlined herein.
2. Scope of Services:
The scope of cleaning services provided will be detailed in the initial estimate and may include general cleaning, dusting, vacuuming, mopping, kitchen and bathroom cleaning, and other agreed-upon tasks.
3. Access to Property:
The client agrees to provide access to the premises at the scheduled cleaning time. In the event of any change, the client must notify The Reliable Maid at least 24 hours in advance.
4. Security and Safety:
The Reliable Maid will take reasonable precautions to ensure the security of the client's property. However, the client is responsible for securing any valuables or items of sentimental value before the cleaning service begins.
5. Payment Terms:
Payment is due upon starting of services unless otherwise agreed upon. Late payments may incur additional charges.
6. Cancellation Policy:
To cancel or reschedule a cleaning appointment, the client must provide a minimum of 24 hours' notice. Failure to do so may result in a cancellation fee.
By engaging The Reliable Maid, the client acknowledges having read, understood, and agreed to these terms and conditions, including the 24-hour minimum notice requirement for cancellations.
7. Satisfaction Guarantee:
The Reliable Maid is committed to customer satisfaction. If the client is dissatisfied with any aspect of the cleaning service, they must notify The Reliable Maid within 24 hours, and reasonable efforts will be made to address and rectify the issue.
8. Liability:
The Reliable Maid will exercise reasonable care when providing cleaning services but is not liable for any damage or loss resulting from pre-existing conditions, improper maintenance, or client negligence. The client is responsible for notifying The Reliable Maid of any fragile or valuable items.
9. Confidentiality:
Both parties agree to keep confidential any proprietary or sensitive information obtained during the provision of services.
10. Governing Law:
This agreement is governed by the laws of [Your Jurisdiction]. Any disputes arising from this agreement will be resolved through arbitration in accordance with the rules of the [Arbitration Organization].
11. Changes to Terms:
The Reliable Maid reserves the right to update these terms and conditions with or without notice. Clients will be notified of any changes, and continued use of services constitutes acceptance of the updated terms.
By engaging The Reliable Maid, the client acknowledges having read, understood, and agreed to these terms and conditions.
The Reliable Maid